Welcome to the GPS Support Services Ticketing System


In order to better serve our clients, GPS streamlined accommodation maintenance and vehicle support requests by introducing this secure online ticketing system. Each request is assigned a unique ticket number which can be used to track the progress and status updates online. System also provides designated clients' management personnel with easy access to historical information of all support requests.

GPS Ticketing System is available around the clock and has 99.99% up-time. In the situation of an urgent issue which cannot wait until the next business day, clients may contact the designated Support Services representative on the designated 24/7 hotline provided during onboarding. Alternatively, they may get in touch with our Operations Management representative in respective area of operation.

Note: While many issues can be handled quickly, some items may take several hours to several days to resolve, depending on workload, scheduling requirements, complexity, and scope. Routine work is scheduled at the earliest convenience. Also, please note that public holidays and local events may affect schedules and timing.

Disclaimer: Access to this system is restricted to registered user accounts. By accessing this system you acknowledge that explicit access was granted to you by GPS and PII may be collected. This system is not intended for handling CUI.

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
GPS Ticketing System relies on temporary cookies to function, but no personal data is ever stored in the cookies.

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